About
Highly accomplished Project Manager with over 20 years of experience leading complex initiatives across telecoms, SaaS, and infrastructure sectors. Proven ability to drive significant business outcomes through expert technical delivery, including migrating platforms to the cloud, integrating ERP systems like Sage 300, and optimizing API development projects to improve turnaround times by 20%. Adept at fostering strong relationships, negotiating with vendors, and managing high-performing operations, exemplified by overseeing a 70-person operations centre with 99.9% uptime, consistently delivering value and fostering collaborative environments.
Skills
Operations Management
Operations Centre Management, Uptime Management, Process Improvement.
Stakeholder Management
Vendor Negotiation, Relationship Building, Teamwork.
Industry Expertise
Telecommunications, SaaS, Infrastructure.
Business Acumen
Value Delivery, Problem Solving, Business Outcomes.
Project Management
Cross-functional Team Leadership, Technical Project Delivery, Results Delivery.
Cloud Computing
Platform Migration, Cloud Infrastructure.
ERP Systems
Sage 300 Integration, System Implementation.
API Development
API Optimization, Turnaround Time Improvement.